Privacy Practices

Privacy is one of our core values. We are committed to being transparent about how we collect and use data to provide our product and services.

Global Data Privacy

Snap V1 complies with global privacy frameworks. We have implemented data protection and privacy practices into our products and processes.

Snap V1 and the EU General Data Protection Regulation (GDPR)

Snap V1 is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2023.

Snap V1 for Healthcare

Snap V1 for Healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations.

Snap V1 for Education

Snap V1 is committed to safeguarding the privacy and security of our users’ data. This includes supporting the compliance of our US customers in the K-12 and postsecondary education sectors with the Family Educational Rights and Privacy Act (FERPA).

Protecting Your Privacy

Snap V1 takes your privacy extremely seriously and only collects the data from individuals using the Snap V1 platform required to provide the service and ensure it is delivered effectively.

  • End-to-end encryption for your meetings: When enabled, Snap V1’s end-to-end encryption ensures that communication between all meeting participants using Snap V1 clients in a given meeting is encrypted using cryptographic keys known only to the devices of those participants.

  • Authentication: Snap V1 offers a range of authentication methods such as SAML, Google Sign-in and Facebook Login, and/or Password based which can be individually enabled/disabled for an account.

  • 2-Factor authentication: Admins can enable 2FA for your users, requiring them to set up and use 2FA to access the Snap V1 web portal.

  • Video preview: Before you join a meeting, you can preview your video and select a virtual background, or decide to join without video.

  • 2-Factor authentication: Admins can enable 2FA for your users, requiring them to set up and use 2FA to access the Snap V1 web portal.

  • Attendee notice of recording: Account admins or meeting hosts can require that all recordings of meetings are accompanied by a pop-up notice to attendees that a recording is taking place, and there is a visual indicator when recording is on. The recording notice will be shown to all guests outside the account's organization regardless of the setting.

  • Removed Attention Tracking: Snap V1 recently removed the option for training professionals to track if attendees were multitasking during a meeting.

  • Snap V1 does not monitor your meetings or its contents.

  • Snap V1 complies with all applicable privacy laws, rules, and regulations in the jurisdictions in which it operates, including the GDPR and the CCPA.